Technical Support
The Specialized Technical Support offered by SINCI® is supervised by engineers who have extensive experience in the implementation and management of different families of software and hardware products.
With the Specialized Technical Support, you can have the confidence that our engineers can find the solution to the special requirements according to the needs regardless of the type of industry.
Benefits of Specialized Technical Support
Hire the services for the period of time you want
Avoid delays involved in normal purchasing processes
Get a quick response to care for unexpected failures
Schedule the visits of the contracted services
Emergency service
Field support engineering for industrial plants
The Specialized Technical Support for industrial plants provides you with a team with great experience for the execution of your projects, adjusting to your needs.
With this, you will have the ability to resolve failures in less time and offer the necessary security in each correct operation of the systems, with the appropriate preventive and corrective maintenance tasks, which will help to eliminate large production losses.
Why should I hire the Specialized Technical Support?
These are some of the reasons why you should use SINCI® as your technological partner in project development
Staff support with great experience in the handling and use of new technologies..
Dispose of adequate tools for the intervention of all your systems and equipment.
Get detailed reports, product of the revision of the lines, indicating the life cycle of its equipment and detecting if it is an active, mature or obsolete stage.
Count on him engineering support in migration projects or specialized technical supervision, will help you in the programming and development for the final delivery.
24/7 support, to come to your call and support you in case of emergency, revision or resolution of problems.
We offer review of database in existing information systems, system setup and commissioning, monitoring of projects and startups with daily, weekly or monthly report, thus obtaining the information you need.
Our plant engineers perform the appropriate maintenance activities to verify that the installed base is not loses functionality.
The Specialized Technical Support allows you to program your services according to the availability of the systems and provides you with support for emergency services 24/7 through a technological partner with more than 30 years of experience in the market such as SINCI®